Self-serve options for your tenants allow them to log in, view payment history and download paperwork, print receipts, submit work orders, and manage their own bank account and submit payments to you.
Invite tenants to use the portal with one click - tenants are emailed an invitation link that they confirm and enter their own secure portal login password - nothing for you to set up or administer.
Tenants can see their entire payment history when they log in, and can download and print receipts for each payment.
Through the tenant portal, tenants can submit work order requests - these will appear as 'requested by' the tenant in the main work order dashboard. You can evaluate, approve and manage these items, and respond to tenants.
You can make any (or all) tenants files visible to tenants through the portal, and they can download them at your discretion.
Tenants control their own profile/contact information & bank account details - more secure for tenants, less headache and responsibility for you.
Every payment submitted by the tenant is authorized with an on-screen signature - each payment can be traced back to point of origin and we can provide proof of signature and payment submission if required.
Access to the tenant portal can be revoked/disabled at any time by you with just a flip of a switch.
Where a tenant's payment lands is up to you - you can add multiple bank accounts for different owners or property groups and route each property to a different bank account, or everything into one bank account - it's up to you.